This Privacy Policy governs the manner in which Excel Homes and its subsidiaries, partners, agents, and affiliates collect, use, maintain, and disclose information collected from users of Excel Homes .
• We may collect personal identification information from Users through various means, including but not limited to, when Users visit our site, subscribe to our newsletter, fill out forms, or engage with features, services, or resources available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number . Users may, however, visit our Site anonymously. Users can always refuse to supply personal identification information; however, this may prevent them from engaging in certain Site-related activities.We process User data based on legitimate interests, contractual necessity, consent, and legal obligations, as applicable under data protection laws.
We may collect non-personal identification information about Users whenever they interact with our Site. Such information may include browser type, device specifications, operating system, Internet service provider details, and other technical information related to the User’s connection to our Site.
Our Site may use "cookies" to enhance User experience. Users can configure their web browsers to refuse cookies or receive alerts when cookies are being sent. However, disabling cookies may impact certain functionalities of the Site .
Excel Homes may collect and use User's personal information for the following purposes:
• To improve customer service : Information provided by Users helps us respond to customer service requests and support needs more efficiently.
• To personalize User experience : We may use information in aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
•To improve our Site : We may use feedback provided by Users to enhance our products and services.
• To run a promotion, contest, survey, or other Site feature.
• To send Users information they have agreed to receive about topics of interest.
• To send periodic emails: We may use email addresses to respond to inquiries, questions, and requests. Users who opt to join our mailing list will receive emails about company news, updates, and related product or service information. Users may unsubscribe at any time by contacting us through our Site.
• We implement industry-standard security measures for data collection, storage, and processing to safeguard User’s personal information against unauthorized access, alteration, disclosure, or destruction. Sensitive and private data exchanged between the Site and its Users occurs over an SSL-secured communication channel .We process User data based on legitimate interests, contractual necessity, consent, and legal obligations, as applicable under data protection laws.We retain User data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Users may request deletion of their data by contacting us .If user data is transferred outside of the country of residence, we ensure adequate data protection measures, such as standard contractual clauses or other legal safeguards.
We do not sell, trade, or rent Users' personal information. However, we may share aggregated, anonymized demographic data with subsidiaries, business partners, trusted affiliates, and advertisers for analytical and marketing purposes, ensuring no personally identifiable information is disclosed .We may share user data with third-party vendors for hosting, analytics, and payment processing.These parties are obligated to protect user data under contractual agreements and must comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.In the event of a data breach, we will notify affected users via email and public announcements within 72 hours or as required under GDPR and other applicable law. Data Breach Notification and Mitigation Measures
In the event of a data breach, we will take the following steps to mitigate its impact and protect affected users:
1. Identification & Containment : We will promptly investigate the breach to identify its cause, scope, and affected data. Immediate measures will be taken to contain and secure compromised systems.
2. Risk AssessmentRisk Assessment: We will assess the nature of the breach, including the type of data affected and potential risks to users.
3.User Notification : Affected users will be notified via email and public announcements within 72 hours or as required under GDPR and other applicable laws. The notification will include details of the breach, potential risks, and recommended actions users can take (e.g., changing passwords, monitoring accounts).
4.Regulatory Reporting : If legally required, we will report the breach to relevant data protection authorities within the prescribed timeframe.
5.Remediation & Prevention : We will implement corrective actions, such as security patches, enhanced monitoring, and staff training, to prevent future breaches.
Excel Homes reserves the right to update this Privacy Policy at its discretion. The effective date of any revisions will be reflected on this page. Users are encouraged to review this page periodically to stay informed about how their personal information is protected.Your continued use of our Site after changes take effect constitutes acceptance of the updated Privacy Policy.
By using this Site, Users acknowledge and agree to the terms of this Privacy Policy, including any periodic modifications. Continued use of the Site following any updates to this Privacy Policy constitutes your acceptance of the revised terms. This Privacy Policy also applies to information collected by our call centers .